User Evaluation is an all-inclusive platform designed to revolutionize customer research by offering a deeper understanding of customer conversations. The platform is equipped with a suite of powerful features including AI Insights, AI Chat, advanced transcription services, and more. It processes audio and video files, generating key insights into your customers’ needs, pain points, and delightful features. It also compiles these insights into a comprehensive, presentation-ready research report, allowing for easy sharing with teams or clients.
Its seamless integration with popular tools for effortless analysis of audio and video content. User Evaluation also provides a convenient research repository for storing all customer conversations in one place. It offers accurate transcriptions of all your sessions, helping you to analyze and do more with less. With User Evaluation, elevating your customer research and gaining actionable insights has never been easier.