12 Best Customer Support Software for 2023

Browse available deals in Customer Support Software

Explore our collection of Customer Support Software
Spend less time onboarding and helping users
Listed under Customer Support, Employee Onboarding, Product Adoption, Product Tour, User Onboarding
Helppier is an innovative online platform designed to enhance user engagement and provide exceptional customer support. With its comprehensive suite of UX and onboarding features, businesses can effortlessly create interactive user guides, tooltips, pop-ups, warnings, and more without requiring any coding knowledge. Helppier offers a range of ready-to-use templates, including welcome messages, product tours, and contextual help messages, allowing for seamless conversion of users into customers. This user-friendly solution caters to companies looking to improve their customer service and support experience. Helppier enables the creation of step-by-step tutorials that guide users through intricate processes or tasks on web platforms, streamlining...

Helppier pricing

1

Standard Plan

$588/Year
$
490
/Yearly
Deal available
ClearFeed
Conversational Support Platform for Slack
Listed under Customer Support, Help Desk
ClearFeed is a powerful integration tool that streamlines communication and collaboration between popular platforms such as Slack, Hubspot, Freshdesk, and more. It enables teams to effortlessly convert Slack threads and attachments into support tickets, synchronize ticket status and comments in real-time, and collaborate on tickets across different platforms. By breaking down silos and offering seamless bi-directional syncing, ClearFeed transforms the way teams work, resulting in improved efficiency, reduced response times, and enhanced customer experiences. With its AI-driven features, ClearFeed.ai intelligently detects new requests, generates titles and descriptions, and allows for easy conversion of threads and attachments into tickets with just...

ClearFeed pricing

1

Free Plan

$0/Year
No deal available
2

Professional Plan

$960/Year
$
816
/Yearly
Deal available
WeConnect.Chat
Relevant conversations. Meaningful connections.
Listed under Appointment Scheduling, Chatbot, Customer Support, Live Chat, Video Chat
WeConnect.Chat is a cutting-edge conversational marketing platform that enables businesses to create meaningful connections with their audience through engaging chat interfaces. Our solution combines the power of chatbots, live messaging, video chat, meeting schedulers, and more to provide an immersive and interactive user experience. With WeConnect.Chat, you can easily build chat interfaces using our intuitive chatbot builder, offer high-quality video chats for personalized communication, and integrate seamlessly with your favorite tools to streamline your marketing efforts. Our platform is designed to help businesses automate their online communication while maintaining a human touch. WeConnect.Chat allows you to collect, qualify, and convert...

WeConnect.Chat pricing

1

Lite Plan

$468/Year
$
390
/Yearly
Deal available
2

Pro Plan

$1188/Year
$
990
/Yearly
Deal available
SnapCall
Building the new standard in customer experience with AI
Listed under Customer Support, Video Call, Video Recording
SnapCall is a powerful customer support tool that enhances communication and accelerates ticket resolution time. It offers two main features: SnapCall Assist, an AI-powered video solution allowing customers to record and send issues to the support team, and SnapCall Instant, a seamless audio and video call system for real-time client connection. With AI-generated summaries, relevant help center article suggestions, and no installation requirements, SnapCall simplifies customer support, streamlines workflow, and boosts business productivity. SnapCall’s versatility makes it adaptable to various industries, and it seamlessly integrates with most CRM platforms, making it a valuable addition to any customer support toolkit. Its...

SnapCall pricing

1

Lite Plan

$3588/Year
$
2988
/Yearly
Deal available
2

Pro Suite Plan

$7188/Year
$
5988
/Yearly
Deal available
WebWhiz
Custom ChatGPT for your website
Listed under AI, AI Chat, Chatbot, ChatGPT, Customer Support, OpenAI
WebWhiz is a revolutionary AI chatbot solution that allows businesses to harness the power of ChatGPT for their websites. By training ChatGPT on your website data, WebWhiz creates a personalized AI chatbot capable of instantly addressing customer queries with precision and accuracy. With features like easy integration, data-specific responses, regular data updates, and customization, WebWhiz simplifies the process of introducing an AI assistant to your website. In addition, it offers a no-code builder and fine-tuning capabilities, making it a user-friendly solution for businesses of all types and sizes. The pricing structure of WebWhiz is flexible, catering to diverse business needs....

WebWhiz pricing

1

Base Plan

$228/Year
$
192
/Yearly
Deal available
2

Standard Plan

$588/Year
$
492
/Yearly
Deal available
3

Premium Plan

$1188/Year
$
984
/Yearly
Deal available
4

Enterprise Plan

$4188/Year
$
3492
/Yearly
Deal available
Octocom
The best AI chatbot for your Ecommerce store
Listed under AI, Chatbot, Customer Support, Help Desk
Octocom is a revolutionary AI-powered virtual shopping consultant designed to elevate the customer experience in e-commerce. It operates 24/7, providing personalized product recommendations, accurate comparisons, and swift answers to customer queries. With its ability to adapt to any situation and offer multilingual support, Octocom significantly increases customer satisfaction by addressing 87% of inquiries in real-time. Integrated with major e-commerce platforms and existing customer support tools, Octocom utilizes advanced AI technology to streamline customer service operations. It handles order tracking queries, automates the refund and return process, and learns to resolve frequently encountered customer issues. Its intelligent upselling feature uses machine...

Octocom pricing

1

Consult Plan

$600/Year
No deal available
2

Consult and Support Plan

$1200/Year
No deal available
PinChat
Simple chat tool for business
Listed under Customer Support, Live Chat, QR Code
PinChat is a cutting-edge digital platform that revolutionizes the way businesses interact with their customers. It combines the power of chatbot technology with the convenience of QR codes and online links, creating a seamless communication channel available 24/7. With PinChat, businesses can generate personalized chat room homepages in one click, customize themes, add interactive buttons linking to e-commerce, social media, and video platforms, and provide complete business information on a single entry page. PinChat also offers pre-sales consultation, order payment assistance, post-sales customer feedback collection, and real-time data analysis. The platform’s FAQ chatbot is available round the clock to resolve...

PinChat pricing

1

Free Plan

$0/Year
No deal available
2

Starter Plan

$360/Year
No deal available
3

Light Plan

$600/Year
No deal available
4

Standard Plan

$900/Year
No deal available
Gladly
People-centered customer service software
Listed under Customer Support, Help Desk, Live Chat
Gladly is a personal customer service platform. Built with people at its core, Gladly focuses on fostering meaningful and productive conversations between customers and their favorite brands. The platform streamlines all communication channels – email, chat, call, social media – into one centralized, user-friendly interface. This allows for seamless transitions between different modes of communication, ensuring that the customer’s story is never lost in the process. Furthermore, Gladly’s innovative design places the customer at the center, not a ticket or case number, facilitating more personalized interactions. Gladly also excels in providing valuable insights and analytics that can help businesses understand...

Gladly pricing

1

Hero Plan

$1800/Year
No deal available
2

Super Hero Plan

$2160/Year
No deal available
SwiftReply
Ditch repetitive typing with one-click using canned responses
Listed under Customer Support, Productivity
Introducing SwiftReply – the ultimate solution to streamline your team’s communication and save precious time. Say goodbye to repetitive typing and welcome one-click canned responses. SwiftReply is designed to help you boost productivity, enhance customer interaction, and maintain consistency in your messaging. With SwiftReply, you can easily create and organize canned responses that can be inserted with just a click. Whether it’s responding to common customer inquiries or sharing frequently used information, SwiftReply has got you covered. You can effortlessly customize and edit your canned responses to suit your specific needs and tone of voice. SwiftReply is perfect for teams...

SwiftReply pricing

1

Free Plan

$0/Year
No deal available
2

Premium Plan

$59/Year
No deal available
3

Ultimate Plan

$99/Year
No deal available
4

Enterprise Plan

$219/Year
No deal available
Dashly
Turn your website traffic into leads
Listed under Chatbot, Customer Support, Knowledge Base, Live Chat, Popup
Dashly is a powerful all-in-one tool designed for businesses of all sizes that want to provide excellent customer service, convert more leads to sales, and retain their customers. It is a comprehensive platform that provides essential customer communication, sales, and marketing capabilities in one solution. Dashly is specifically designed to help businesses streamline their interactions with customers and manage their entire customer lifecycle with ease. Dashly’s key feature is its live chat feature that offers real-time customer support and assistance to your customers. Whether a customer wants to make inquiries about a product, ask for clarification about a service, or...

Dashly pricing

1

Conversation Plan

$374.40/Year
No deal available
2

Support Plan

$758.40/Year
No deal available
3

Marketing Plan

$1046.40/Year
No deal available
Turn your website visitors into customers with live chat
Listed under Chatbot, Customer Support, Help Desk, Live Chat
Tidio is a powerful platform designed to help small and medium businesses grow their sales through exceptional customer service. With Tidio, you can improve customer experience by providing real-time support through live chat, which can help increase customer satisfaction and loyalty. Tidio’s chatbots are customizable and easy to set up without any coding, which means you can personalize them according to your brand and specific needs. You can use them to greet users, offer discounts, and guide them through your sales funnel, even when you’re offline. Tidio’s ticketing system helps to organize and prioritize customer requests, so you can provide...

Tidio pricing

1

Free Plan

$0/Year
No deal available
2

Communicator Plan

$190/Year
No deal available
3

Chatbots Plan

$190/Year
No deal available
4

Tidio+ Plan

$3290/Year
No deal available
Communicate, manage, and retain your clients
Listed under Client Portal, Customer Support, Task Management
Ahsuite is a platform for creating beautiful, secure and interactive client portals. The intuitive interface allows you to create an efficient workflow with your clients – all in one place. With Ahsuite, you can embed any public webpage or application into your portal as a View, so that clients can access the information they need from anywhere. You also have the ability to design custom menus within each client’s portal and assign them specific Views. On top of that, Ahsuite also has advanced features like tasks, files and built-in password manager that make communication more organized and efficient....

Ahsuite pricing

1

View Plan

$0/Year
No deal available
2

Professional Plan

$360/Year
No deal available
3

Agency Plan

$1800/Year
No deal available