TheyDo is a customer journey management platform that centralizes customer insights and aligns business operations with customer needs. The platform offers a comprehensive set of features, including journey management, customer-centric collaboration, and enterprise-level design. TheyDo enables teams to work consistently with customer journeys at the heart of operations, prioritize high ROI initiatives, and track work across teams to impact NPS and CSAT together. By bringing customer knowledge together in a journey-centric hub, TheyDo reveals how one insight can be based on many journeys, creates an overview of pains impacting experience, and links insights across journeys, providing valuable insights for decision-making and strategy development.
The platform for customer-centric collaboration
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Featured on December 25, 2023
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