Customer Success

Hoory is an AI customer support assistant that transforms the way you manage customer requests, empowering you to handle over 90,000 requests per minute with ease. The platform offers conversational AI, automation, a centralized help center, advanced reporting, and AI assistant training, ensuring seamless collaboration and faster ticket resolution. With Hoory, you can immerse yourself in the potential of linked platforms, nurturing business growth and ensuring a substantial upswing in sales....

Collect, manage, and communicate user feedback and product updates through our smart feedback widget, public voting boards, roadmap, and changelog. With Feedefy, you can easily collect new suggestions, feature requests, bug reports, and general feedback about your product. In return, this makes it easier to spend your time building the right things....

Sierra is a conversational AI platform that enables your company to build a personalized AI agent representing the best of your business. It allows you to imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring that it stays true to your brand. With Sierra, you can solve problems the right way and take action on your systems, all while ensuring trust, security, and compliance. The platform also provides guardrails to ensure your...

TheyDo is a customer journey management platform that centralizes customer insights and aligns business operations with customer needs. The platform offers a comprehensive set of features, including journey management, customer-centric collaboration, and enterprise-level design. TheyDo enables teams to work consistently with customer journeys at the heart of operations, prioritize high ROI initiatives, and track work across teams to impact NPS and CSAT together. By bringing customer knowledge together in a journey-centric hub, TheyDo reveals how...

Snoooz is an out-of-office (OOO) management software that seamlessly integrates with your existing tech stack, offering a powerful solution for organizations seeking to streamline their OOO workflows. The software’s advanced features include the ability to automatically find backup team members when an employee is on vacation, detect sentiment in emails, and create coverage plans with notes and action items. Additionally, Snoooz enables user management, allowing team members’ OOO responses to be easily enabled in case...