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Siena

Combine the best of human empathy and AI to transform your customer experience
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Siena is an autonomous customer service platform designed for commerce, integrating seamlessly with existing modern commerce tools such as Shopify, Recharge, and Gorgias. Siena handles over 80% of daily customer service interactions, significantly reducing the workload on teams while enhancing customer experiences. Its unique responses, lauded by customers, inspire confidence and comfort, ultimately driving purchases.. Siena’s human-like empathy in every interaction, effortless omnichannel management, and ability to resolve issues instead of deflecting them make it a valuable addition to any customer service team. The platform also offers immediate answers and endless expertise through a real-time knowledge base, as well as the ability to engage with audiences on social media and community platforms.

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Featured on December 24, 2023

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