Siena is an autonomous customer service platform designed for commerce, integrating seamlessly with existing modern commerce tools such as Shopify, Recharge, and Gorgias. Siena handles over 80% of daily customer service interactions, significantly reducing the workload on teams while enhancing customer experiences. Its unique responses, lauded by customers, inspire confidence and comfort, ultimately driving purchases.. Siena’s human-like empathy in every interaction, effortless omnichannel management, and ability to resolve issues instead of deflecting them make it a valuable addition to any customer service team. The platform also offers immediate answers and endless expertise through a real-time knowledge base, as well as the ability to engage with audiences on social media and community platforms.
Combine the best of human empathy and AI to transform your customer experience
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Featured on December 24, 2023
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