Converso

Converso is an AI-powered customer support platform that takes the hassle out of your helpdesk operations. It’s designed to reduce the volume of queries your agents handle, freeing them up to focus on more complex tasks. With Converso, you can deploy your own AI assistant across multiple communication channels, including WhatsApp, SMS, and webchat. This AI-powered first line of support can provide accurate and instant responses to your customers’ common questions, drawing from your company’s knowledge base. When more in-depth assistance is required, Converso seamlessly hands off the conversation to your human agents, ensuring a smooth and efficient experience for your customers.