Tidio

Tidio is a powerful platform designed to help small and medium businesses grow their sales through exceptional customer service. With Tidio, you can improve customer experience by providing real-time support through live chat, which can help increase customer satisfaction and loyalty. Tidio’s chatbots are customizable and easy to set up without any coding, which means you can personalize them according to your brand and specific needs. You can use them to greet users, offer discounts, and guide them through your sales funnel, even when you’re offline. Tidio’s ticketing system helps to organize and prioritize customer requests, so you can provide faster and more efficient support. With its analytics feature, you can track the performance of your team and chatbots, and make data-driven decisions to improve your customer service. Moreover, the tool is GDPR compliant and provides a safe and secure environment for all your customer data.