Help Desk Software

Ultimate Guide + Collection
6

Our collection of Help Desk Software

6
inline help
Elevate support with instant insights and real-time responses
Software Categories: AI Agent, AI Chat, AI Customer Support, Help Desk
Inline Help is an AI-driven support solution that empowers you with instant insights and real-time responses, enhancing user experience and driving efficiency. With Inline Help, you can seamlessly convert your knowledge base into proactive support, providing contextual guidance and immediate assistance to your users. The platform offers in-app contextual mastery, effortless integration of AI-powered tooltips, and real-time contextual responses through a chatbot. It also provides an ultimate help hub, direct issue reporting, and support in...
bolddesk
Efficiently manage your support email and automate repetitive task
Software Categories: Client Portal, Customer Support, Help Desk, Knowledge Base
BoldDesk is a cloud-based help desk ticketing software designed to streamline support operations, enhance customer satisfaction, and increase productivity for businesses of all sizes. With features such as seamless integration with favorite tools, keyboard shortcuts, personal settings, and quick actions, BoldDesk empowers support agents to provide faster responses and manage support requests efficiently. Whether you are a startup, small to medium-sized business, or an enterprise, BoldDesk offers tailored solutions to meet your specific business needs. Experience...
Turn your website visitors into customers with live chat
Software Categories: Chatbot, Customer Support, Help Desk, Live Chat
Tidio is a powerful platform designed to help small and medium businesses grow their sales through exceptional customer service. With Tidio, you can improve customer experience by providing real-time support through live chat, which can help increase customer satisfaction and loyalty. Tidio’s chatbots are customizable and easy to set up without any coding, which means you can personalize them according to your brand and specific needs. You can use them to greet users, offer discounts,...
Octocom
The best AI chatbot for your Ecommerce store
Software Categories: AI, Chatbot, Customer Support, Help Desk
Octocom is a revolutionary AI-powered virtual shopping consultant designed to elevate the customer experience in e-commerce. It operates 24/7, providing personalized product recommendations, accurate comparisons, and swift answers to customer queries. With its ability to adapt to any situation and offer multilingual support, Octocom significantly increases customer satisfaction by addressing 87% of inquiries in real-time. Integrated with major e-commerce platforms and existing customer support tools, Octocom utilizes advanced AI technology to streamline customer service operations....
Gladly
People-centered customer service software
Software Categories: Customer Support, Help Desk, Live Chat
Gladly is a personal customer service platform. Built with people at its core, Gladly focuses on fostering meaningful and productive conversations between customers and their favorite brands. The platform streamlines all communication channels – email, chat, call, social media – into one centralized, user-friendly interface. This allows for seamless transitions between different modes of communication, ensuring that the customer’s story is never lost in the process. Furthermore, Gladly’s innovative design places the customer at the...
ClearFeed
Conversational Support Platform for Slack
Software Categories: Customer Support, Help Desk
ClearFeed is a powerful integration tool that streamlines communication and collaboration between popular platforms such as Slack, Hubspot, Freshdesk, and more. It enables teams to effortlessly convert Slack threads and attachments into support tickets, synchronize ticket status and comments in real-time, and collaborate on tickets across different platforms. By breaking down silos and offering seamless bi-directional syncing, ClearFeed transforms the way teams work, resulting in improved efficiency, reduced response times, and enhanced customer experiences. With...
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