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17 Best Customer Feedback Software in 2024

Discover the latest Customer Feedback software

Explore our collection of Customer Feedback Software
collectif
Turn your customer feedback into strategic insights
Software Categories: Analytics, Customer Feedback, Data Automation
Collectif.ai is an innovative platform that transforms your customer feedback into actionable insights. Whether you’re sifting through support tickets, sales conversations, or industry reports, Collectif.ai brings all your data into one centralized, searchable location. The platform’s advanced AI algorithms analyze your customer feedback, uncovering the hidden patterns and trends that matter most. You can easily explore the underlying context, build empathy with your customers, and uncover the key themes that should drive your product decisions....
dovetail
Turn your customer feedback into strategic insights
Software Categories: Customer Feedback, Customer Research
Dovetail is an innovative platform that transforms your customer feedback into actionable insights. Whether you’re sifting through customer calls, sales conversations, or industry reports, Dovetail brings all your data into one centralized, searchable location. The platform’s advanced AI algorithms analyze your customer feedback, uncovering the hidden patterns and trends that matter most. You can easily explore the underlying context, build empathy with your customers, and uncover the key themes that should drive your product decisions....
featured
The easiest and smartest way to collect user feedback
Software Categories: Customer Engagement, Customer Feedback, Customer Success, Customer Support
Collect, manage, and communicate user feedback and product updates through our smart feedback widget, public voting boards, roadmap, and changelog. With Feedefy, you can easily collect new suggestions, feature requests, bug reports, and general feedback about your product. In return, this makes it easier to spend your time building the right things....
opnform
Build beautiful forms in seconds
Software Categories: AI, Customer Feedback, Form Builder
OpnForm is an AI-powered form builder that simplifies the process of creating and managing forms for various purposes. It allows you to effortlessly generate fully functional forms in seconds with just a simple description, eliminating the need for tedious form building. With OpnForm, you can create forms in minutes, customize them without any coding, and enjoy a generous, unlimited free plan. The platform also offers features such as form logic, URL pre-fill, unique submission IDs,...
userview
Simplify user interview analysis and gain actionable insights
Software Categories: AI Analytics, Customer Feedback, User Behaviour Analytics, UX Research
Userview is a user interview analysis tool that simplifies the process of gathering and synthesizing user insights. It allows you to upload audio or video recordings and receive interview reports in just 5 minutes, saving you valuable time. With Userview, you can benefit from accurate and complete user insights, customizable report templates, and an AI chat for asking questions and receiving suggestions. The platform also enables real-time collaboration, overcoming research bottlenecks, and keeping your team...
fforward
The copilot for customer interviews
Software Categories: Customer Feedback, Product Roadmap
fforward is a powerful tool designed to accelerate your product discovery process. It helps you reveal insights in your customer interviews, uncover patterns across multiple interviews, and build a better roadmap for your product. With fforward, you can synthesize the results of your customer interviews, gaining valuable insights to enhance your product development. It’s the ultimate copilot for customer interviews, providing you with the tools you need to understand your customers and refine your product...
mojipulse
Gather real-time insights with emoji-based feedback widgets
Software Categories: Customer Feedback, Feedback Management, Website Feedback
Mojipulse is an innovative feedback collection platform that allows you to gather real-time insights from your audience using emoji-based widgets. It enables you to understand your customers’ opinions and feelings instantly, empowering you to make timely decisions and improvements to your product. With Mojipulse, you can easily set up feedback widgets, integrate them into your website or app, and monitor responses and views in a user-friendly dashboard. This invaluable tool provides a fun and simple...
fotion
Manage feedback seamlessly with integrated Notion database
Software Categories: Customer Feedback, Feedback Management
Fotion is a feedback management tool that seamlessly integrates with your Notion database, allowing you to gather and collect feedback, issues, ideas, and compliments with a simple widget. It writes all your feedback to your Notion database, which can scale to tens of thousands of items. With Fotion, you can address non-critical issues promptly, preventing potential churn by getting feedback right on the spot. The platform seems to be loved by quite a few people...
surveypluto
Revolutionize your survey creation and analysis experience
Software Categories: Customer Feedback, Form Builder, NPS Survey, Survey
SurveyPluto is a survey platform that empowers you to create a wide range of surveys, from classic surveys to customer journey maps and NPS surveys. It provides diverse question types, customizable styles, and powerful logic and quota features, allowing you to tailor surveys to your specific needs. With SurveyPluto, you can gain insights into customer sentiments, analyze customer journey touchpoints, and decode user trust and affection for your products. The platform also offers comprehensive survey...
ideanote
Fuel your growth with innovative idea management
Software Categories: Customer Feedback, Feedback Management, Idea Management
Ideanote is an innovative idea management platform that transforms the way you collect, develop, and implement customer and employee ideas. It provides a centralized home for ideas, allowing you to unlock the value of innovation for your business. With Ideanote, you can easily manage, monitor, discuss, and implement all the ideas that you come up with, fostering a culture of innovation and engagement within your organization. The platform offers a wide range of features, including...
pastel
Approve marketing collateral 2x faster
Software Categories: Annotation, Customer Feedback, PDF Annotation, UX
Pastel is an all-in-one marketing asset review and approval tool for marketing teams looking to streamline their workflow and speed up the approval process for marketing collateral. With Pastel, you can easily review and approve all of your digital marketing assets in one place, from live websites to PDFs to image files. No more searching through emails and spreadsheets to keep track of feedback and discussion on design iterations. Collaboration is made easy with Pastel’s...
userwise
Optimize customer satisfaction with data-driven insights
Software Categories: Customer Feedback, Sentiment Analysis
UserWise is a comprehensive platform designed to help you collect, analyze, and optimize feedback to enhance customer satisfaction and make data-driven decisions. With just one click and no credit card required, you can access the platform to gain insights from feedback and make informed decisions. The software enables you to effortlessly and easily gather feedback, allowing you to understand your customers’ needs and preferences, and make strategic business decisions based on data-driven insights. With UserWise,...
howuku
Learn how users experience, engage, and interact with your site
Software Categories: A/B Testing, Customer Feedback, Heatmap, Visitor Recording
Howuku is a comprehensive, user-friendly platform designed to help businesses optimize their websites and enhance customer experience. This powerful tool collects valuable data through heatmaps, session recordings, and user surveys, allowing you to gain a deeper understanding of your audience’s behavior and preferences. With Howuku’s advanced analytics, you can easily identify problem areas on your website, track visitor engagement, and make data-driven decisions to improve overall performance and drive conversions....
talksprout
Get customer feedback that fuels growth
Software Categories: AI, Customer Feedback, Survey
Talksprout is an innovative and user-friendly tool designed to streamline the collection and analysis of customer feedback. It stands out in the market due to its seamless integration with any website, providing a simple and cost-effective solution for businesses to gather valuable insights about their customers’ experiences. Talksprout automates the traditionally laborious process of manual feedback collection and data analysis, enabling businesses to focus on what truly matters – understanding their customers and enhancing their...
Frill
A better way to collect customer feedback
Software Categories: Customer Feedback, Product Announcement, Product Roadmap
Frill is the ultimate solution for businesses that want to capture feedback from customers and colleagues. With Frill’s Feature Voting feature, you can collect feature suggestions and let people vote on the best ones before moving them to production. Frill’s Topics feature allows you to categorize the ideas into topics based on your business. Plus, with full translations available, you can easily translate the front-end copy into any language you choose. Frill also offers a...
Essense
AI powered customer research
Software Categories: AI, Customer Feedback, Customer Research
Essense is an innovative, AI-powered tool designed to revolutionize the way businesses handle and analyze user feedback. By sifting through thousands of feedback points swiftly and cost-effectively, Essense provides businesses with the ability to identify crucial insights and trends that can drive their product development and overall strategic decisions. Its capability to analyze vast amounts of data in seconds and present actionable insights makes it an invaluable asset for any business looking to improve its...
Gain insights on the most affected touchpoint in the customer journey
Software Categories: Customer Feedback, CX, Survey, Text Analytics
SurveySensum is a cutting-edge solution that offers innovative tools for businesses seeking to improve their customer engagement and obtain valuable insights. Their Text Analytics Software uses machine learning to automate the analysis of customer feedback from various channels, saving teams countless hours spent on manual tagging and analysis. Moreover, their Quick Online Surveys provide actionable research insights in less than 24 hours, making it an efficient tool for businesses that need fast, reliable data. The...
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