Most companies lose customers because they are unable to keep up with the changing needs of their clients. The market is always changing and it can be difficult to keep up with the latest trends. Let's face it, you're not a robot who can predict what customers want. Or aren't you?
Meet Qualetics, your AI sidekick in customer success.
With Qualetics, your product will become intelligent and proactive about customer success. The machine learning capabilities of Qualetics help you understand your customer's behavior and needs. This allows you to take action and increase revenue by up to 12%.
What Is Qualetics?
Qualetics is data analytics software that uses machine learning capabilities to help companies increase revenue through customer success. Whether you are a small business or a large enterprise, Qualetics has the power to make your product intelligent and gain insights into your customers' needs and behavior.
Whether you want to adopt new features, improve upon existing ones, or retain more customers, Qualetics can help.
Qualetics pulls data from a wide range of sources to help you understand your customers and make the right decisions. It can help you adapt to changes in the market and provide real-time intelligence and self-reporting so you can always be one step ahead of the competition.
How Does Qualetics Work?
Qualetics offers a real-time API that enables you to rapidly and easily connect your apps to Qualetics analytics and AI services.
Qualetics can then be embedded into any software product where you have access to the source code by using one of our standard Software Development Kits (SDK).
Once you've installed the source code on your app or software, you can see customer, product, and system behavior in real-time, helping you to optimize your business and improve customer satisfaction.
Key features of Qualetics include:
Qualetics is a cutting-edge software company that uses AI to improve software quality. By continuously monitoring user activity and collecting data, Qualetics can provide insights that help improve the user experience, performance, and security of an application. In addition, Qualetics can also detect anomalies and bugs in both the front-end and back-end of a software application.
Qualetics' proprietary Page Rank and Error Ranking algorithms help you to monitor the quality of your product in real-time, giving you a complete picture of where potential issues lie. With this information, you can quickly identify which areas are most critical and take steps to address these issues before they impact your customers. Whether you need to make tweaks to your user interface or resolve design errors, Qualetics' comprehensive Product Quality Index will help you pinpoint exactly what needs to be done.
Track Software Quality With AIMS
AIMS is artificial intelligence for software quality management powered by machine learning. It analyzes your codebase and provides insights into the health of your code. AIMS can help you track the quality of your software across versions or releases. With each successive release, AIMS can help you understand whether your application quality is improving or degrading. AIMS can also provide insights into your latest release during your UAT testing phase. This allows you to launch new products or versions that are bug and performance issues free. Any post-release adjustments that are needed can be identified and handled before most of your users are impacted.
With the help of Qualetics, you can effortlessly monitor the performance of your product to ensure that it is consistently meeting the needs and expectations of your customers. Qualitcs comes with a powerful Performance Index score that mprovides you with a detailed view of how your application is performing across all pages and functions, highlighting any areas that may be struggling or struggling users so that you can take action quickly to optimize performance. Additionally, its advanced anomaly detection algorithm enables real-time monitoring and alerts for any issues or irregularities in performance, giving you all the information you need to address problems proactively and prevent them from impacting customer satisfaction and loyalty.
Analyze At Client Level
If you're selling a product to businesses, it's important to be able to track how well that product is performing for each individual client. Qualetics provides this service, allowing you to see what volume of use each client has and how they interact with your solution. This up-to-the-second information can help you make informed decisions about your product and ensure that your clients are getting the most out of it. Ultimately, this will lead to happier clients and higher sales numbers.
Validate & Optimize
Product performance is critical to the success of any software application. In order to ensure that your product meets the highest standards, you need to validate and optimize your quality assurance (QA) efforts. Qualetics is a powerful tool that can help you do just that. By complementing your test coverage with earlier detection of issues, Qualetics can help you prevent production defects before they impact your users. In addition, Qualetics can help you optimize your QA efforts by providing valuable insights into your testing process. As a result, you can be confident that your product will meet the needs of your users and exceed their expectations.
User Engagement Statistics
Qualetics allows you to analyze user engagement in detail. With this tool, you can see how users are interacting with your product, measuring everything from the amount of time they are spending performing meaningful product functions, to the overall level of engagement they have with your product based on their activity and session frequency. Additionally, Qualetics allows you to assess user activity flow, screen flow, and task completion rate to gain a better understanding of how users move through your product and what may be impacting their ability to use it effectively.
NLP Driven Analysis
Qualetics' NLP-driven analysis helps you to instantly evaluate your product's effectiveness and identify areas for improvement. Using cutting-edge machine learning techniques, its intelligent system parses through user reviews and ratings to come up with a comprehensive set of metrics that measure your product's performance.
Map User's Journey
Qualetics helps map out the user's journey, so you can see where there might be friction points and what successful users do differently. You can also identify which user flows and associated characteristics are more likely to lead to a successful experience. By understanding user behavior, you can make design changes to improve the overall experience. Additionally, it provides valuable insights into how users interact with your product or service, so you can optimize accordingly.
Provide Real-Time Support
Stay on top of user issues and provide real-time support. Qualetics offers a powerful Rest API-based interface that provides detailed analytics and insights about exactly what is happening in real-time, along with information about who the specific users are that are experiencing problems. And with features like automatic alerts and ticketing, you can be proactive in your response to incoming user issues and ensure that your customers always have a positive experience.