EarlyShark
Median

Median

Turn your customers into raving gans with screen share enabled support
Median is a screen share software that enables your support team to see exactly what the customer is seeing. This makes it easier and faster to resolve issues.
Latest deal

Median Lifetime deal on AppSumo

Screenshots
chevron-left
chevron-right
Objectives
Reduce support time up to 82% in minutes and increase customer satisfaction.
Real-time resolution screen sharing enables your support team gives a 1 on 1 experience to the customer.
Integrates directly with chat solutions making it easy for customers to screen share without downloading any extra software.
Best for: Support teams that want to reduce wait times and increase customer satisfaction.
Description

So your customers are complaining about long wait times for customer support.

What if we told you that there was a way to reduce those wait times? And not only that, but increase customer satisfaction at the same time?

Introducing Median, a screen share software for customer support. With Median, your support team can see exactly what the customer is seeing, making it easier and faster to resolve issues.

What's more, screen share enables your support team to transform into a profit center. By being able to quickly and easily resolve customer issues, your team will be able to increase customer satisfaction, leading to repeat business and referrals.

Screen share software is a great way to provide customer support. With real-time resolution, you can turn your support team into a profit center. Customer satisfaction is increased with screen share software, reducing support time up to 82%.

The way it works is whenever your customer expriences an issue, they can simply share their screen with your support team. This gives your team the ability to see exactly what the customer is seeing and quickly resolve the issue.

Median includes some very cool features like censoring credit card information or passwords your users might enter accidentally while recording their screen. Support agents can even visually help users navigate with draw tools like arrows or boxes.

Furthermore, Median integrates directly with your chat solution so customers can easily screen share with your support team without having to download any extra software.

If you're looking for a way to reduce support time and increase customer satisfaction, screen share software is the answer. And Median is the best screen share software on the market. Get started and watch your customer support transform into a profit center.

screen share software, real-time resolution, customer satisfaction, increase customer satisfaction, reduce support time, screen share technology, screen sharing software, median.io, median screen share, fast screen share

Show MoreShow Less
Plans & Features

Median Pricing Overview

Find the best price for Median
Lifetime deal
AppSumo
Current
Plan Terms
Lifetime access to Median Pro plan
All future Pro plan updates
60-day money back guarantee
Plan Features
No downloads or installs
1-click start
Remote control
Phone mode
Privacy controls
Granular permission
Online visitor list
Google single sign-on
All integrations
No branding
Pricing options
1 code for $59/lifetime: 5 concurrent agents, and unlimited websites.
2 codes for $118/lifetime: 25 concurrent agents, and unlimited websites.
no promo code required
Get Deal
$
59
$900
Lifetime deal
AppSumo
Lifetime deal
AppSumo
Current
Median

Median

Turn your customers into raving gans with screen share enabled support
no promo code required
$
59
$900
Lifetime deal
AppSumo
Alternatives

Median Alternatives

Find the perfect Median alternative
Jikoo
Jikoo
Ticketing, powered by your customer conversations.
Jikoo is customer service software and conversational ticketing platform powered by no-code chatbots that allows businesses to provide customer service via chat interface.
smilecross