Agency clients have always been demanding when it comes to customer service, so much so that agency owners are often left wondering how to stay competitive in today’s market. The "Customer is king" is not just a cute tagline, it is the reality of how agency owners must behave.
The good news is that there are now software products available to help agencies successfully manage customer requests and execute on client campaigns. One such product is ClientVenue, an online software for managing client campaign requests & projects.
ClientVenue has created an online management system for businesses and agencies which enables them to offer their clients an individualized experience through a secure platform where they are able to view invoices, request services or products, submit feedback or even raise issues about anything from billing discrepancies or warranty coverage-all while being monitored by the company!
It's an agency's dream come true- ClientVenue's client portal solution takes the client's experience to new heights, increasing your agency's engagement with their clients and leaving you time to work on other projects!
If you're planning to scale your agency in the near future you must prepare yourself with a client portal solution that will make your job easier.
Get started with ClientVenue and learn how to automate your agency workflow and processes effectively!
