Chatrace is a bot platform that enables you to use chatbots on platforms including Facebook Messenger, Instagram, WhatsApp, SMS, Telegram and webchat to automate sales, customer service and marketing.
The bot software can be used to create and manage bots for your business and interact with customers on your behalf. You can use Chatrace to create bots for customer support, service, sales, marketing and intelligence.
For example, you can use chatbots to answer questions, set appointments or book meetings, consult on purchases or returns, provide automated order status updates via SMS or email, recommend products based on previous orders and customer preferences.
Bots are also used for collecting information in your funnel about leads who have expressed interest in your business via chat, but who have not yet converted to customers. Having a bot on your website provides a way to continue engaging with these leads and convert them into customers.
Chatrace also offers a wide range of integrations with other software including CRMs, eCommerce platforms, Helpdesks and payment gateways. This allows you to have a more seamless experience when using Chatrace for your bot needs.
Furthermore, Chatrace is easy to use and requires no programming experience. If you have a bot in mind, you can easily create it with Chatrace's bot builder. You don't need to be an expert coder or developer to get started.
Chatrace is a great solution for businesses who want to take advantage of the conversational commerce trend and use chatbots to interact with their customers. If that's you, you should consider signing up for Chatrace to streamline your business processes more efficiently with bots.
