Brieferr is a conversation intelligence platform that turns responses into comprehensive dashboards to boost your customer success. Brieferr gathers all the relevant conversation data and provides actionable insights in real-time. This way, you can quickly identify and solve customer problems.
The platform measures sentiment to help you understand how your customers feel about your product or service. You can also see what topics are being discussed the most, and get alerted when negative sentiment is detected. This way, you can address customer concerns before they escalate.
Brieferr is the perfect tool for customer support and success teams. With Brieferr, you can:
-Measure sentiment to understand how customers feel about your product or service: Knowing how customers feel about your product or service is essential for creating a great customer experience. With Brieferr, you can see what topics are being discussed the most, and get alerted when negative sentiment is detected.
-Get actionable insights in real-time: conversation intelligence provides insights in real-time so you can quickly identify and solve customer problems.
-View conversation data to see what topics are being discussed the most: By monitoring the conversation around your product or service, you can gain valuable insights into what customers care about the most.
-Boost your customer success: With Brieferr, you can improve customer satisfaction and reduce churn. This is especially helpful for businesses that heavily rely on customer support.
-One of the main benefits of conversation intelligence is the ability to turn feedback into NPS and CSAT scores. This way, you can get a more accurate picture of customer sentiment.
Brieferr is the perfect tool for businesses that want to improve their customer success.
