Most businesses tend to focus on acquiring new customers rather than retaining the ones they already have. Although it is important to attract new business, it is even more essential to keep the customers you have. What you need is a system that helps turn your one-time customers into lifetime fans.
Make way for Beans.
With Beans, you can easily set up referral and loyalty programs that will keep your customers coming back for more. Not only will these programs help you retain your existing customer base, but they will also encourage new customers to try out your products or services.
What Is Beans?
Beans is a referral and retention marketing software that helps you easily create and manage referral and loyalty programs. The retention marketing platform is designed to help eCommerce businesses track customer behavior, engage with customers, and encourage loyalty and repeat purchases. Beans integrates with all major eCommerce platforms like Shopify, WooCommerce, and BigCommerce. By using Beans, businesses can increase customer retention rates, boost sales, and improve customer lifetime value.
How Does Beans Work?
Creating a referral or loyalty program with Beans is easy. First, you select the type of program you want to create. Then, you choose the rewards you want to offer and set up your referral or loyalty rules. Once your program is up and running, Beans will track customer behavior and automatically issue rewards points based on their actions. You can easily engage with
Beans also makes it easy to engage with your customers. You can send automatic emails, push notifications, and in-app messages to keep your customers informed about their referral progress and point balances. You can also segment your customers based on their behavior and target them with relevant messages.
Beans offers a variety of features to help you create and manage referral and loyalty programs:
There are few things more frustrating than watching a customer you worked hard to earn walk out the door and never come back. But what if there was a way to keep them coming back, again and again? With a rewards program, you can encourage your customers to remain loyal to your brand and keep coming back for more. By offering incentives for each purchase, you create positive reinforcement that will motivate them to keep buying from you. And as they continue to place orders, you'll have the opportunity to upsell them on additional products and services. With a little effort, you can turn first-time buyers into lifelong customers.
Rewards Program Benefits
- Increase Retention - First and foremost, a rewards-based program helps increase retention by providing customers with an incentive to stay loyal to your brand. Additionally, it can reward repeat purchases, which helps lock customers in from the competition. Finally, it also helps build customer loyalty and brand awareness by providing exclusive access to deals and promotions. All of these factors together make joining a bean rewards program an essential part of doing business.
- Increase Average Order Value - The average order value is the average amount spent per order. To increase your average order value, you can offer extra rewards to your top customers. This will encourage them to spend more per order, which will boost your average cart value. Additionally, you can give beans rewards to customers who make specific purchase thresholds. For example, you could give a reward for every $100 spent. This would encourage customers to spend more to reach the threshold and receive the reward. By increasing your average order value, you can improve your bottom line and grow your business.
- Increase Order Frequency - You can increase the frequency with which your customers make purchases with Beans. You can also use the expiration of rewards to create a sense of urgency and amplify purchase frequency. By offering your customers a way to get more value for their money, you can keep them coming back again and again.
Rewards Program Marketing Tools
The Beans rewards program offers a variety of marketing tools to help keep customers engaged and excited about earning points. The rewards dashboard makes it easy for customers to track their progress and see how many points they've earned. The on-site widget helps to boost engagement by displaying the right call-to-action to new and existing customers. And the email notifications help to keep customers informed about their rewards and remind them to use their points. With these tools, the Beans rewards program makes it easy for customers to earn points and stay engaged with the program.
Reward Program Features
Beans offers several reward actions to accelerate the referral process. With these actions, customers can earn points for taking specific actions.
- New Customer - This allows your advocates to earn points when new customers join your loyalty program.
- Repeat Purchases - Encourages advocates to make repeat purchases by awarding points for each subsequent purchase.
- Product Reviews - Helps increase customer engagement and loyalty by awarding points for product reviews.
- Social Actions - Allow customers to earn points for following your products and services on social media.
- Birthday - Incentivize customers to join your loyalty program by offering a birthday bonus.
- Custom Action Rules - You can create custom actions to tailor the referral experience to fit your brand.
One of the most effective ways to grow your business is by turning your customers into advocates of your brand. A great way to encourage this is by implementing a referral program. By rewarding your customers for referrals, you incentivize them to help promote your business. This can be a great way to get new customers and grow your brand awareness. Additionally, a referral program can help build customer loyalty, as it shows that you value their support. If you're looking for a way to turn your customers into brand ambassadors, a referral program is a great option.
Referral Program Benefits
- Lowest Cost Per Action - A referral program is the most cost-effective way to acquire new customers. Here's how it works: for every successful referral, the referring customer is rewarded with a discount on their next purchase. This incentive ensures that only customers who are genuinely interested in referring their friends and family are taking advantage of the program. In addition, because the discount is only applied after a successful referral is made, you can be confident that the referring customer is not spending more than they would have without the referral program. As a result, the referral program provides an excellent return on investment by acquiring new customers at a low cost.
- Highest Customer Lifetime Value - Referred customers are some of our best customers – they spend more, are more loyal, and generate more repeat business than customers who come to us through advertising. In other words, they’re exactly the kind of customer you want more of! With a referral program, customers can earn points for every friend they refer – points that can be used towards future purchases. So not only are they helping you attract great new customers, they’re also getting rewarded for their loyalty.
- Highest ROI - If you're looking for a referral program that will give you the highest ROI, beans is the way to go. Referred customers trust your brand more and are more likely to refer you to their friends.
Referral Program Marketing Tools
Beans has created a suite of powerful marketing tools to help you maximize the impact of your referral program. The referral dashboard makes it easy for customers to track their referral status and see how many referrals they've generated. Beans' referral flow is optimized for high engagement, from the initial referral landing page through to the checkout popup. And Beans' email notification system ensures that referrals are reminded of your program promptly.
Referral Program Features
- Percentage Discount - The percentage discount is a popular referral program action among businesses. Companies usually offer a certain percentage discount to customers for every referral they make. For example, a customer may receive a 10% discount for each referral they make that results in a new customer for the company. This type of referral program action can be an effective way to increase business, as it incentivizes customers to spread the word about your company to their friends and family. Additionally, it provides an additional discount for those who are already loyal customers, which can further increase loyalty and repeat business.
- Dollar Discount - Easily offer a fixed dollar discount to customers who refer new customers. For example, for each new user that signs up for your program, the referring customer will receive a discount of $1 off their next purchase.
- Free Product - The best way to get customers to refer their friends is to offer them a free product. By giving them a free product, they can easily see the value in referring others to your business. Furthermore, it shows that you are confident in your product and are willing to give away a free sample.
- Purchase Conditions - As a small business, it's important to set minimum purchase conditions to ensure profitability. For example, the referral program requires a minimum purchase of $100. This ensures that you are able to recoup the cost of the referral fee and still make a profit. Additionally, it helps to ensure that only serious shoppers are taking advantage of the program. By setting minimum purchase conditions, you can offer a quality referral program that benefits both our customers and your bottom line.
- Fraud Detection System - Beans has a fraud detection system in place to flag any suspicious transactions that might indicate self-referrals. If you see any questionable activity, you can easily remove the referral and cancel the discount.
- Social Sharing - With social sharing, customers can share their referral code with their friends on Facebook, Twitter, WhatsApp, Instagram, and more. When their friends sign up for Beans using the referral code, they'll get a discount on their first purchase. As an added bonus, the customer who shared the referral code will also get a discount on their next purchase. So it's a win-win for everyone.
It's important to find ways to excite and engage your loyal customers. One great way to do this is through loyalty emails. By leveraging your rewards program, you can create an email experience that is truly magical for your loyal customers. With the right email campaign, you can show your customers how much you appreciate their business and encourage them to continue being loyal to your brand. By taking the time to create the most exceptional email campaigns, you'll be sure to keep your customers coming back for more.
How Do Loyalty Emails Work?
Segmenting your customer base is an essential first step in creating a successful loyalty email campaign. By grouping customers based on shared characteristics, you can more effectively target your messages and improve your conversion rate. Once you've segmented your customers, it's time to start designing your campaigns. Keep your most loyal customers in mind as you craft exclusive offers and incentives designed to keep them coming back for more. And finally, don't forget to track the results of your campaigns so you can continue to improve their effectiveness over time. With a little effort, you can turn your loyalty email campaign into a powerful tool for driving repeat business.
Loyalty Email Campaign Benefits
- No More Coupon Codes - Coupon codes can be a great way to attract customers, but they can also be a major pain to keep track of. With the Beans email campaign builder, you can ditch the coupons and make your marketing exciting by using short live points instead of coupons to wow customers. By offering a limited-time bonus or discount, you can create a sense of urgency that will prompt customers to take action.
- Advanced Targeting - One of the most useful benefits of Beans email marketing suite is its ability to target specific customers using data from your loyalty program. This ensures that your campaign reaches the people who are most likely to be interested in your product or service, and makes it more likely to convert them into paying customers.
- Branded Emails - In a sea of generic emails, it can be hard to make your message stand out. With Beans, you can create brand-specific email campaigns that will help you rise above the competition. From custom templates to personalized content, Beans will make sure your emails are tailored to your unique voice and style.
- Send Time Optimization - Being able to send your emails at the right time is crucial to getting them seen and noticed. You can automatically and confidently optimize sending time with Beans. This means that your messages will always arrive when they're most likely to be seen, ensuring maximum impact.